The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests will receive an email 72 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours.
- Pet fee: MXN 50 per pet, per day
- Service animals are exempt from fees
- Housekeeping fee: MXN 450 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.